At the end of that discussion we realized that it was likely due to his use of a "sippie cup" throughout the afternoon. So with some cartoons on the monitor in front of him and some "Iron Man Gas" ie laughing gas, we set off to complete his dental work. Things went well and our work was completed quickly and mother and son were happy and off to get some ice cream later.
It's situations like these that remind me that fighting tooth decay is a battle. You can improve things and increase dental knowledge but it takes staying on point and creating good habits and sticking to them. I was very happy to hear that they threw out his sippie cups the day they found out about his cavities.
We've also been working on several new videos for the site of patient interviews; and they should be up on the page soon. I think the finished product give a nice summary of what we do on a day in and day out basis.